Web Site Contact Information

I really like this contact information on this site I was researching tonight. The colors don't really appeal to me. It is the fact that their contact information is clearly:
  • Available on every page at the bottom.
  • Provides Email, Phone, Twitter, Instant Message
  • Links newsletter information
  • Links to blog
These are all mission critical ways of staying in touch with customers. Users should never have to search around a site to look for contact information.